Informal Dispute Resolution Methods (Early Intervention)

Informal methods are ideal for preventing conflicts from escalating by addressing concerns collaboratively and constructively.

✔ Team or One-to-One Meetings – Facilitated discussions to uncover underlying issues, improve relationships, and find mutually acceptable solutions.

✔ In-House Mediation – A neutral mediator helps both parties reach a voluntary agreement in a confidential setting.

✔ Individual or Group Training – Tailored sessions to strengthen communication, conflict resolution, or leadership skills, reducing future disputes.

✔ Reorganising Teams – Adjusting team structures in consultation with employees to improve collaboration and performance.

✔ Job Crafting – Giving employees flexibility to reshape their roles based on their strengths and interests, leading to higher job satisfaction.

✔ Role Redesign – Adjusting roles to better match employee skills with organisational needs, creating a more effective work environment.

✔ Secondment Opportunities – Allowing employees to temporarily work in different teams or departments to gain new perspectives and improve workplace relationships.

✔ Performance Improvement Plans (PIPs) – Structured action plans with clear goals and support to help employees improve performance before formal action is required.

Formal Dispute Resolution Methods:

If informal methods are unsuccessful or inappropriate, we provide expert support for formal resolution processes, ensuring compliance with employment law.

✔ Disciplinary Action – Following a fair and legally compliant process to address conduct breaches or performance issues.

✔ Settlements & Exit Agreements – Negotiating mutually agreeable resolutions that avoid the need for costly formal proceedings.

✔ Mediation through MBIE – Assisting with external mediation facilitated by the Ministry of Business, Innovation and Employment (MBIE) to reach a legally binding resolution.

✔ ERA Representation – Providing expert advocacy at the Employment Relations Authority (ERA), including representation in subsequent legal proceedings if required.